Infloormation

Dear Customers,
I wanted to share this recent testimony from one of our most satisfied customers. This situation has to do with a product that failed and that we agreed to replace. The customer’s name is Tom Klein from Bozeman. Thank you.

Will Osborne
Pierce Flooring and Design

Testimonial from Mr. Tom Klein:

“Just a note of appreciation for your company’s strong integrity. Your willingness to replace the floor speaks volumes for your customer service ethic. Allowing the Vidmar brothers to do the work is another measure of Pierce’s (Carpet Mill Outlet) commitment. They will do an excellent job. It is a bit scary to think of the entire floor being removed with all the trim issues but I have confidence in both parties to make the home new again. You can rest assured that we will sing Pierce (Carpet Mill Outlet) praises at every function we hold there. Thanks for caring about your customers, a rare thing these days.”