Infloormation

We recently received this testimonial from client Alexis Harris and wanted to share the kind words and her experience with you.

Dear Mr. Pierce,

We would like to take this opportunity to commend your company for having such nice and professional individuals in your employ. Firstly, Ursula Slovak was a delight to work with. Her expertise and understanding of the products is excellent, as well as her follow through.

Shortly after moving into our home, we noticed some problems with our carpet. I called Ursula who then contacted the “trouble shooters” for your company, Jon Amundsen and Robin Mestdagh. We couldn’t believe how fast they responded. They were at our home the same day to look at the issues with the carpet. Three weeks later, as promised, they returned to steam out the seams to see if that would help. Unfortunately, it did not help and other issues started to appear in the carpet and ultimately it was deemed defective. Both Robin and Jon were steadfast in making sure that we were informed on the steps necessary to resolve the problem. Their expertise in their field is impeccable. Plus, their follow through was beyond anything we have experienced in the service industry.

So, our new carpet was installed, by Jon and Robin, and we are thrilled with the results. We chose your company because of its fine reputation and we are so glad we did. We would not hesitate to recommend your company to anyone.

We extend our sincere thanks to Jon, Robin and Ursula, each who strives to give your company the reputation it has and a team that you can certainly be proud of. Congratulations on such terrific employees.

Sincerely yours,

Alexis Harris