The Pierce Promise

Posted On November 22nd, 2011

Making any major purchase these days is difficult – it’s easy to know what you want – but then it’s easy to get confused and overwhelmed looking at consumer ratings reports and warranties. It’s enough to make you throw your hands in the air and say, “forget it”.

At Pierce we hope to eliminate some of that confusion as you are choosing flooring for your home. Whether you would like hard surface products or carpet we are happy to offer you the Pierce Promise. The Pierce Promise is a warranty designed exclusively for our customers to eliminate the confusion surrounding the various manufacturer’s warranties and to help our customers shop with confidence in knowing their purchase with Pierce will be covered.

Based on the principal of simplicity, the Pierce Promise covers stain protection, installation, manufacturing, service and lifespan. The Pierce Promise costs you nothing extra and it doesn’t void the original manufacturer’s warranties.

The only thing Pierce asks of you, our valuable customers, is a little common sense. The Pierce Promise is for owner occupied, residential property only.  If your subfloor is structurally deficient the warranty is void. Natural disasters and obvious customer abuse will also void the warranty. Carpets must be cleaned every 18 months using the hot water extraction method, and hard surface products must be maintained per the manufacturers recommendations. We think that’s fair.

It is our firm belief that this warranty is the best and most unique offered in this industry. It is our sincere interest to provide you with the best quality service while at the same time giving you peace of mind. Learn more about the Pierce Promise.

 

 

 

After 4,000+ years, simplicity comes to flooring product warranties

Posted On October 31st, 2010

Did you know product warranties have been around since 2,100 BC? It’s true, friend. They were offered to shoppers in ancient Babylon and one wonders if they were as confusing and complicated as today’s warranties.

Don’t forget that Babylon was home to the storied “Tower of Babel,” whose builders started speaking in multiple languages and mass confusion resulted.

Well modern shopper, we’ve put an end to the long history of product warranty complication and obfuscation — put an end to the babbling lawyer speak, the towering hoops to jump through and the untranslatable language of product warranties.

Introducing simplicity. A clean, concise and contemporary flooring warranty we call The Pierce Promise. It’s our newest way to better serve you.

The Pierce Promise can be summed up in just eight powerful words: You Stand On It. We Stand Behind It. There aren’t any qualifying conditions, no confusing exceptions, no tiny type and hidden meanings. Our Promise is written on one page and covers every flooring product we sell.

The Pierce Promise doesn’t diminish or lessen the manufacturer’s warranty that comes with the product. And it doesn’t cost you one penny, or shekel (Babylonian coin).

Feel free to call us for more information or to ask a question. You can always learn more on our website.

And don’t hesitate to leave a comment here – we’d love to hear from you!

Flooring Company Joins Allstate, State Farm and GEICO as Great “Insurer”

Posted On October 20th, 2010

2010-09-05_094259You know their names — companies that are famous for delivering insurance to homeowners, providing coverage for all types of homes. But did you know that a flooring company has now joined the group?

It’s a fact! We’ve recently introduced a flooring product warranty that really covers our customers – no pun intended!

We’re Pierce Flooring & Design. Our brand new policy is called The Pierce Promise and it’s the model of simplicity. The Pierce Promise can be summed up in just eight powerful words: You Stand On It. We Stand Behind It. There aren’t any qualifying conditions, no confusing exceptions, no tiny type or hidden meanings.

It’s simple but comprehensive “insurance”. Our Promise covers every flooring product we sell. It even covers Pierce Flooring products already installed in homes. Now that, dear shopper, is peace of mind!

And (incredibly) unlike coverage from the Big Three insurers, The Pierce Promise doesn’t cost you one penny. It’s one more way we seek to serve our customers, and insure that we’re your flooring company for life.

Oh, one last thing, while our Promise offers a clear, simple, universal warranty that addresses all service issues, it won’t affect the manufacturer’s warranty that comes with the product. You’re covered in spades!

Feel free to call us for more information or to ask a question. You can always learn more on The Pierce Flooring website .

And don’t hesitate to leave a comment here – we’d love to hear from you!

Isn’t It Time Flooring Product Warranties Take A Stand?

Posted On October 14th, 2010

You’ve been there. You spend the time to shop for a product, finally find one that’s perfect for you and your budget, and then you ask about the warranty. Written by lawyers, for lawyers, it’s full of conditions and exceptions, fine print and bold face exclusions. Where, you ask, is the commitment? When will anyone take a stand?

Well, dear shopper, commitment is right at home at all our stores, and “taking a stand” is literally what our warranty does. Called The Pierce Promise, our warranty can be summed up in just eight powerful, simple words: You Stand On It. We Stand Behind It.

That’s it in a nutshell. There aren’t any qualifying conditions, no confusing exceptions, no tiny type and hidden meanings. Our Promise is written on one page and covers every flooring product sold at Pierce Flooring & Design.

The Pierce Promise doesn’t diminish or lessen the manufacturer’s warranty that comes with the product. It even covers Pierce Flooring products already installed in homes. (We’re committed to our past customers, too.)

And while we’re firm believers in putting our money where our mouth is, you don’t have to. The Pierce Promise doesn’t cost you one penny extra.

Bank on it!

Feel free to call us for more information or to ask a question. You can always learn more on our website by clicking here.

And don’t hesitate to leave a comment here – we’d love to hear from you!

New, Simple Flooring Warranty May Even Floor Shoppers Like You

Posted On October 9th, 2010

You’ve been around, you think you’ve seen it all, but even shoppers like you can be surprised (even thrilled) when something comes down the line that’s simply revolutionary.

Well friend, prepare to be amazed, because we’ve created what we believe to be the simplest flooring warranty on earth. It’s light years shorter, clearer and more understandable than current warranties – the ones written by the legal beagles. (Break out the magnifying glass for the fine print!)

Ours is called The Pierce Promise and it summarizes our pledge to you in eight powerful, simple words: You Stand On It. We Stand Behind It.

That’s essentially it. No confusing terms, no qualifying conditions, no “where as” or “where for.” Ours is written on one page and covers every flooring product sold at Pierce Flooring & Design. It’s one promise. One warranty. And it doesn’t cost you one cent extra!

The Pierce Promise offers a clear, simple, universal warranty that addresses all service issues. It doesn’t diminish or lessen the manufacturer’s warranty that comes with the product. It even covers Pierce Flooring products already installed in homes. (We said it was revolutionary.)

You’re not easy to impress (who is today?) but even the most veteran of shoppers ought to take notice, and find out more, about this simple new idea.

Feel free to call us for more information or to ask a question. You can always learn more on our website by clicking here.

And don’t hesitate to leave a comment here – we’d love to hear from you!

From Big Sky Country Comes A Big Idea In Flooring Warranties: Simple.

Posted On September 30th, 2010

2010-09-05_094259Double talk. Fine print. Lawyer speak. That pretty much describes today’s flooring warranties, right? (We came across one the other day that we swear was written in Egyptian Hieroglyphics!)

Well dear reader (and flooring shopper), we decided to do something about this and, true to our Big Sky Montana heritage, started with this goal: keep it simple. Make it down to earth and understandable to boot.

We call it The Pierce Promise and it makes this powerful pledge: You Stand On It. We Stand Behind It. It offers a clear, simple, universal warranty that addresses all service issues. And best of all, it doesn’t diminish or lessen the manufacturer’s warranty that comes with the product. It even covers Pierce Flooring products already installed in homes. Hooray!

The Pierce Promise is big on brevity, clarity and scope. It’s one page, covers every flooring product sold at Pierce Flooring & Design and applies to all manufacturers’ products with virtually no exceptions. There are no confusing terms, no fine print, no hassle and no added cost for The Pierce Promise. It’s one promise. One warranty. One big break for shoppers.

On the subject of shopping, The Pierce Promise makes it less stressful and worrisome because now you can concentrate on color, style and your budget without worrying about warranty protection. Hello peace of mind!

Feel free to call us for more information or to ask a question. You can always learn more on our website by clicking here.

And don’t hesitate to leave a comment here – we’d love to hear from you!

The Pierce Promise

Posted On September 27th, 2010

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Here’s A Revolutionary New Idea In Flooring Warranties: Simple.

Posted On September 12th, 2010

2010-09-05_094259Have you ever tried to read the warranty on a flooring product? Yikes! Many seem to be written by lawyers for lawyers. They’re long, complicated and confusing — so full of exceptions and exclusions it makes your head hurt.

Ouch!

Well friend, we’ve created what may be the world’s simplest, most easy to read (and understand) flooring warranty. It’s called The Pierce Promise and it’s our brand new idea to help serve you better.

The Pierce Promise makes this pure and powerful pledge: You Stand On It. We Stand Behind It. It offers a clear, simple, universal warranty that addresses all service issues. And best of all, it doesn’t diminish or lessen the manufacturer’s warranty that comes with the product. It even covers Pierce Flooring products already installed in homes. What a deal!

The Pierce Promise is revolutionary in its brevity, clarity and scope. It’s one page, covers every flooring product sold at Pierce Flooring & Design and applies to all manufacturers’ products with virtually no exceptions. There are no confusing terms, no fine print, no hassle and no added cost for The Pierce Promise. It’s one promise. One warranty. It’s a dream come true for shoppers.

Speaking of shopping, The Pierce Promise makes it less stressful and worrisome because now you can concentrate on color, style and your budget without worrying about warranty protection. Hello security!

Feel free to call us for more information or to ask a question. You can also learn more on our website by clicking here.

And don’t hesitate to leave a comment here – we’d love to hear from you!

The Pierce Promise

Posted On September 5th, 2010

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